Tuesday, December 12, 2006

Is there a difference between .002 cents and .002 dollars?

Oh. My. Goodness. Go read this post and be prepared to bang your head on the nearest tree! Here's a preview:
His bill was for .002 DOLLARS per unit, which, understandably, upset him, as it changed his expected fees from 71 cents to 71 dollars. So he called to point out the difference to Verizon. Shifted from caller rep to caller rep, every one of whom demonstrated absolutely no understanding that there was any difference between the two numbers at all, he finally turned out his tape recorder and recorded his conversation with the floor manager and published it to his new blog. Even while quoting the rate of .002 CENTS to him, they kept insisting this was the same as .002 DOLLARS, and he was the one with the problem.
Read the rest here.

No comments: